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    You are here: Home / Archives for Events

    Events

    IRS Tax Form Information

    February 10, 2023 by Diana Fisher

    Tax forms have been prepared and are available for viewing. Remember: If you earned less than $10 in dividends, a tax form was not generated. You may find the information you need by reviewing your December 2022 statement, and looking at the bottom under the last heading YEAR TO DATE TOTAL DIVIDENDS FOR 2022.

    If you have paper statements, the tax form was mailed to the address we have on file.

    If you have electronic statements, log into your online banking account and click on online statements. Then select Tax Forms in the Document Type box and view/print from there.

    As always, if you need assistance, please contact us at web.msc@membersourcecu.org or call 713.627.4000.

    Filed Under: Events Tagged With: avoid scams, stop fraud, stop scams

    Stop Scams Cold in Their Tracks

    January 10, 2023 by Diana Fisher

    Even if you think you’re pretty savvy about fraud and possess both the knowledge and skepticism needed to thwart most attempts, two factors can weaken your defenses: speed and feelings. Criminals commonly prey on our desire for convenience and our emotional relationship with money when devising their scams.

    Here are some of the cons experts currently see surging and how to repel these attacks on your personal security.

    THE SCAM: Unforgiveable student loan offers

    This con has taken several forms over the years, but it boils down to the same primary tactic: using the offer of financial relief to seduce you into giving out your personal details. Recently, fraudsters have been sending texts, robocalls, and emails offering assistance with student loan forgiveness. All you have to do is fill out a simple form to expedite the process. Of course the form is fake and your vital information is stolen.

    THE PLAN: Never Assume

    One of the most critical information safety rules to remember is simple: Never assume the person or automated service you’re communicating with is who they say they are. While it’s enticing to think of quickly getting out from under crushing educational debt, there’s no need to rush it – despite what a fraudster might tell you. Visit www.studentaid.gov for the real lowdown on what you’re entitled to and how to get it.

    THE SCAM: “Hitman” threats

    If you ever wondered how low scammers will go, you now have your answer. In this pathetic attempt to blackmail you, criminals gather as much information on you as they can via social media. They then use that information, like the names of loved ones or common places you visit, to claim they will harm you or someone you love. Then, they offer to call off the violent act if you pay a ransom.

    THE PLAN: Leave it alone and contact law enforcement

    If the scammer knows they have your attention, they’re more likely to continue to harass you. DO NOT RESPOND TO THEM. Instead, contact the FBI’s Internet Crime Complaint Center and local law enforcement. As a general rule, be careful about what you post online, as it can potentially be used for intimidation.

    THE SCAM: Fake delivery messages

    Cybercriminals have taken to sending fake messages explaining that a package is delayed or that a delivery was attempted unsuccessfully. In the case of a delayed package, you’re advised that you need to update your account information for delivery to proceed. A link is provided that then harvests your personal information. In the unsuccessful delivery version of this scam, you’re informed that you’ll need to pay a fee for another delivery attempt.

    THE PLAN: Take a deep breath and disengage

    It’s a fast world. You’re used to accomplishing tasks or resolving issues in seconds with a few clicks and keystrokes. But it’s a good practice to avoid links in emails or texts and instead navigate on your own to sites where you’ve conducted business. It takes a bit longer, but during the extra seconds, comfort yourself because your information is safer.

    It’s easy to get frustrated when a new type of fraud is being perpetrated everyday. But keep these fundamental questions in mind before responding to any unsolicited requests:

    • Do I know to whom I’ve giving this information? Am I sure?
    • Am I sure of the source of this link and where it will lead me?
    • Do they really need this information?
    • Should I send money this way? (Ex. Why would the IRS want me to pay them in the form of gift cards?)
    • Can I end this interaction and contact the company directly?

    Filed Under: Events Tagged With: avoid scams, stop fraud, stop scams

    Temporary eStatement Issue

    July 13, 2022 by Diana Fisher

    We are experiencing a temporary issue with the migration of account and credit card eStatements. If you need an eStatement immediately, please contact our Member Service Center at web.msc@membersourcecu.org or call 713.627.4000 and we will provide one to you. All recent information is available within your online banking information as well. We apologize for this inconvenience and are working diligently to have this issue resolved as soon as possible.

    Filed Under: Events

    Migration Weekend Important Information

    July 1, 2022 by Diana Fisher

    Beginning the evening of July 8th through the morning of July 11th, MSCU will undergo a systems migration process that will affect account access. Member debit and credit cards will work throughout the weekend. However, mobile banking/online banking, Bill Payer, Shared Branching and Touchtone Teller access will NOT be available during this time. Please make plans NOW so you are prepared. Our offices will also be closed on Saturday, July 9th as our systems will be unavailable.

    Touchtone Teller Update: When Touchtone Teller activates on Monday morning, it will be a new, enhanced system. New options include being able to select English or Spanish, using voice or key commands and more. Plus, you are guided through all transactions, so codes are no longer necessary. All accounts under your SSN will be recognized under one log in (similar to online banking).

    If you have any questions that we may assist you with ahead of time, please contact us at web.msc@membersourcecu.org or 713.627.4000. We apologize for this inconvenience.

     

     

     

    Filed Under: Events

    Upcoming Credit Union Holidays and Branch Closures

    June 2, 2022 by Diana Fisher

    MemberSource CU will be closed on the dates listed above.

     

    Have questions? Let us know how we can help!

     

     

    Filed Under: Events

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