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    Diana Fisher

    Save on Cell Phone Protection with Emerald Checking

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    Cell Phone Protection for Your Family – for $7/month

     

    Let’s face it. Your phone will likely need to be repaired or replaced at some time due to damage. If your teens or kids have phones, that’s almost a definite. Your cell phone plan likely offers insurance, which costs up to $15/month, per phone. What would you say if we told you that you could have cell phone protection that covered your phone and your family’s phones for just $7/month? It’s true!

    With Emerald and Emerald+ Checking, Cell Phone Protection is included as one of the many benefits. To be eligible, your cell phone payment must be paid for using your Emerald or Emerald+ Checking account, and you’re covered. Your phone will be repaired or replaced, up to $600 per claim (maximum $1200 per year).*

    Have questions? We’re here to help. Call Member Service Center at 713.627.4000 Monday – Friday 9am to 5pm or Saturday 9am to 1pm.

     

    *Subject to terms and conditions detailed in the Guide to Benefits. Insurance products are: NOT A DEPOSIT. NOT FEDERALLY INSURED. NOT AN OBLIGATION OR GUARANTEED BY THE CREDIT UNION, ITS AFFILIATES, OR ANY GOVERNMENT AGENCY.

    Skip a Pay Portal

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    Skip Your Next Eligible Payment

     

    MemberSource Credit Union’s Skip a Pay offer is here and you can skip your next eligible loan payment. And now, it’s never been easier with our online request submission. Here’s how it works:

    • Access the Skip a Pay portal
    • Complete the required fields
    • An access code will be sent to you
    • Once received, enter the code to validate your identity
    • You will only be able to view eligible loans
    • You will be notified via text or email regarding the processing of your request
    • The fee per loan skipped will be added directly to the loan as usual

     

     

    Annual Meeting Notice

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    You’re Invited to our Annual Meeting

    Attend our Annual Meeting to review financials from 2023. The meeting will be held in person at the Westchase Branch office at 10100 Richmond Avenue at 5:00 pm in the Auditorium.

    Travel Alerts

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    Set Travel Alerts When Going on Vacation

     

    If you’re planning a trip out of town or out of the country, be sure to set a Travel Alert so you won’t experience an interruption in using your card. This service is available through mobile banking and can be completed in just a few easy steps.

    • Log in to mobile banking
    • Click on the Cards icon at the bottom of the screen
    • Scroll to Manage Travel Plans
    • Select Add Travel Plan
    • A security token will be sent to either your phone or email
    • Type in your destination and dates (max 15 days per alert)
    • If you will be gone more than 15 days, set another alert

    Need assistance? We’re here to help. Call Member Service Center at 713.627.4000 Monday – Friday 9am to 5pm or Saturday 9am to 1pm.

    Printed Statement Fee

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    Important Notice: Paper Statement Fee to Begin in July

    In case you missed the notice in the June newsletter, MemberSource CU has implemented a nominal fee of $2 for each paper (mailed) statement. This fee will be charged per credit card statement as well as per monthly/quarterly account statement. Fees will be posted to the checking account (where applicable) or to the savings account if no checking account is held. An electronic statement, or e-statement, continues to be available for free. To sign up for e-statements, simply log into online banking at membersourcecu.org, click the Online Statements link, and complete the required fields. Need assistance? Call Member Service Center at 713.627.4000 Monday – Friday 9am to 5pm or Saturday 9am to 1pm.  The first fee will appear in August. This fee will be waived for accounts where the primary member is under 18 or 65 and over.