Set Travel Alerts When Going on Vacation
If you’re planning a trip out of town or out of the country, be sure to set a Travel Alert so you won’t experience an interruption in using your card. This service is available through mobile banking and can be completed in just a few easy steps.
- Log in to mobile banking
- Click on the Cards icon at the bottom of the screen
- Scroll to Manage Travel Plans
- Select Add Travel Plan
- A security token will be sent to either your phone or email
- Type in your destination and dates (max 15 days per alert)
- If you will be gone more than 15 days, set another alert
Need assistance? We’re here to help. Call Member Service Center at 713.627.4000 Monday – Friday 9am to 5pm or Saturday 9am to 1pm.